this place is great! I showed up for my shellac manicure 5-10 minutes early and they were running a few minutes behind so the man who appeared to be the owner or manger offered me a free eyebrow threading while I waited. shellac manicure took about 35 min total , the man who did my nails was super friendly and very concise which is not so typical I've found in London. a lot of places especially more towards the city don't do a thorough job. I live in whitechapel so this is definitely now my go to. great value and experience.