Horrible experience!
Once I got home, I realised how bad my haircut was; I had to fix it in another place. When I called the salon, I haven't been treated nicely; I can't even describe it... Not professional at all!!!!!!!
Additionally, I've been told I can't receive any refund.
Disappointing.
Simrain felt like a friend straight away! She did the job quickly and responsibly, and doubled checked a few times if I was happy with the result. Would recommend for anyone.