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Venue rating

4.7

63 reviews

  • Ambience
  • Cleanliness
  • Staff
  • Value

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Hearts Beauty
Hearts Beauty
12a Church Street,
Welwyn, Hertfordshire, AL6 9LX
United Kingdom

Beauty Salon

Hearts Beauty
12a Church Street,
Welwyn, Hertfordshire, AL6 9LX
United Kingdom

Opening hours

Mon - Wed 11:00 am - 7:00 pm
Thur 6:00 pm - 7:30 pm
Fri 11:00 am - 7:00 pm
Sat Closed
Sun 12:00 pm - 7:00 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

Hearts Beauty   Off-peak
This venue offers discounts on off-peak appointments.

Hearts Beauty Salon in Welwyn Hertfordshire. We provide a full range of beauty treatments including facials, manicures, pedicures, eye treatments, waxing and massage. Treatments are provided to both female and male clients.

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Services

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Comments

Reviews (written by customers after their visit)

4.7

Venue rating

Based on 63 reviews

5 stars 51
4 stars 11
3 stars 0
2 stars 0
1 star 1
  • Ambience
  • Cleanliness
  • Staff
  • Value
  • Face
  • Facials (1)
  • Hair removal
  • Waxing (4)
  • Massage
  • Aromatherapy Massage (4)
  • Deep Tissue Massage (24)
  • Foot Massage (5)
  • Hand Massage (1)
  • Hot Stone Massage (3)
  • Indian Head Massage (3)
  • Reflexology (1)
  • Swedish Massage (10)
  • Therapeutic Massage (3)
  • Nails
  • Callus Peel (4)
  • Manicure (1)
  • Pedicure (7)
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Have you been here? Write a review
Posted 1 week ago
I have visited this lovely little salon in an extremely pretty location on several occasions. Despite it only being a one-woman operation, each visit has been exceptional. That's because the "one woman" is exceptional. Bona is a first class beautician and probably the friendliest I have ever come across. Her deep tissue massage is wonderfully relaxing and for someone as stressed as me, she is a godsend. I have referred several girl friends to Hearts Beauty and they all report that Bona's make-up and beauty skills are first class. Give her a try. You won't regret it! (....and she didn't pay me a penny to write this. In fact she will probably be very embarrassed when she reads it!)

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Verified review Visited July 2016
Posted 1 month ago
Amazing. Owner is lovely. Highly recommend.

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Posted 2 months ago
After finding Hearts Beauty on treatwell website this Friday (01/07/2016), I called them up to book an appointment for my wife.

Spoke to who I believe it was Bonna on Friday afternoon to book an appointment which was available for Sunday (03.07.2016) at 5pm.

Bonna seemed very friendly and told me the booking was made and that she would text my wife directly, on Sunday morning to confirm the booked appointment (why confirming a booked appointment??).

Well, Sunday came but no text from Bonna.

At 4:30pm we were on our way to Hearts Beauty premises.

At 4:40pm Bonna finally text my wife confirming the appointment.

We arrived at 5:05pm, rang the bell, no answer, called her number, no answer, text her, no reply. After waiting for about 5-10 minutes outside, we decided to leave, what a wasted journey.

Bonna then decided to reply to our text 15 mins later - not even a call - to let us know that we didn't reply to her text confirming we're coming, so she booked someone else in. What a way to make a first impression to your new customers.

First, Bonna's text message didn't ask for a confirmation reply.

Secondly, no apologies, not even wanting to make it up to us in some way.

Hearts Beauty must be extremely popular to fill in the slot on a late Sunday afternoon with less than 20 minutes to the start of the appointment.

Thanks Bonna for such an amazing experience, be sure we will spread the word!

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Verified review Visited June 2016
Posted 2 months ago
I had a deep tissue massage with Bonna and i loved it. Although I had to reschedule my appointment, Bonna was able to accommodate me the following day. Her facilities are good, it's clean and provides a relaxing atmosphere. I would go back for another treatment.

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Verified review Visited February 2016
Posted 6 months ago
Very friendly and a great massage.

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Verified review Visited January 2016
Posted 7 months ago
The therapist had to reschedule twice but the treatment was great. Very good communication.

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Verified review Visited August 2015
Posted 7 months ago
I would never go to anyone else to have a massage! Bonna is fantastic, friendly and welcoming from beginning to end. The only person I have been to who does a 'deep tissue massage' justice and I would highly recommend her to anyone.

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Verified review Visited November 2015
Posted 10 months ago
Bonna is an excellent therapist. Lovely treatment room. Would thoroughly recommend. Very easy to find and park as well.

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Verified review Visited October 2015
Posted 11 months ago
VERY HAPPY AND PLEASED. EASY PARKING, QUITE PLACE. GETTING THERE AND FINDING THE PLACE EASY.NICE MUSIC EASY TO THE EAR.

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Verified review Visited October 2015
Posted 11 months ago
Relaxing, friendly environment. Bonna was so helpful, especially as I was recovering from bad sciatica. Such a lovely experience. I would highly recommend it.

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Verified review Visited May 2015
Posted 1 year ago
Wonderful massage, always greeted with a smile and fantastic experience. The massage is exactly what I ask for and I will continue to go back to Bonna in future!

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Verified review Visited July 2015
Posted 1 year ago
I had a Ladies Waxing Treatments and have awarded it 5 stars.

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Verified review Visited May 2015
Posted 1 year ago
Always have a deep tissue massage here - for me (male) it's quite important for it to be done firmly to really get the muscles looser. Always here recommend for everyone!

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Verified review Visited July 2015
Posted 1 year ago
Lovely treatments again by Bona which I can thoroughly recommend.It makes a very pleasant change to have unrushed treatments and given a cup of tea.

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Verified review Visited April 2015
Posted 1 year ago
Very good massage, not only relaxing but back also feeling so much better. Bonny knows exactly what she is doing, can definitely recommend

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Verified review Visited June 2015
Posted 1 year ago
A thoroughly enjoyable experience which I can recommend. Also so lovely being able to get a treatment on a Sunday afternoon- a real treat after my Zumba class.

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Verified review Visited May 2015
Posted 1 year ago
This was pretty much a perfect treatment. The only thing is that this is a one room spa and therefore there is not a really lovely ambience as you walk in. However as soon as you get into the spa room the ambience is really very good and the service and treatment is excellent.

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Verified review Visited April 2015
Posted 1 year ago
I really enjoyed my treatment here. The treatment room is small but functional and the lady who carries out the treatment is lovely. Very professional recommend to anyone. Free parking close by as well.

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Verified review Visited January 2015
Posted 1 year ago
Bonna was friendly as always, just what I needed and felt totally relaxed after my massage. Wouldn't go to anyone else!

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Verified review Visited February 2015
Posted 1 year ago
Excellent, Bonna is super attentive and also lovely to chat to, definitely cheered up a rather dark February afternoon :-)

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