Healthwise EastWest Centre Reviews

257 Edgware Road, Colindale, London, NW9 6LU

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Reviews are written by customers after their visit.

4.6
92 reviews

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Written by our customers, so you know what to expect at each and every venue.
My first Lymphatic drainage and I felt the difference straight away. Therapist was professional and very helpful. Will definitely be booking another session soon.
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I feel I have to leave this review as I was unable to speak to anyone at the venue to get a refund. Worst so called massage ever, lights were left on, no towel given. The person who gave the massage was obviously not qualified as a full body deep tissue massage for 1hr, was 40minutes of a back rub! I have had to book another massage with a different place. Very disappointed as my last massage here was good. I won’t be returning.
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Staff member on sight did not speak English or understand that I booked online. Staff member kept shouting “money, money” at me. Staff member snatched my phone and walked out of the store and took me to what looked like a convenience store. Whilst still holding my phone she had a conversation with the store keeper who advised her that I had already paid. Not a good experience.
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Probably the worst massage I’ve had. I went for a weight loss massage and when I arrived the lady spoke zero English. After 10 minutes of trying to explain what I had booked she took me to the massage room and gave me a back massage. Went no where near my tummy (the area I had booked for the weight loss massage). During the massage she stopped numerous times to text on her phone. I left the place feeling very frustrated as I suffer from severe bloating and wanted the massage to relieve some of the uncomfortableness however I left still feeling bloated and majorly upset. I am very disappointed and would recommend phoning ahead to ensure someone is there to actually provide the treatment you have booked.
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I booked my mum in for a full body massage as a birthday treat and she was very pleased with the treatment she received. She's already looking at coming back again!