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Venue rating

3.7

103 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
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Health Club & Spa at Hallmark Hotel Manchester Airport
Health Club & Spa at Hallmark Hotel Manchester Airport
Hallmark Hotel Manchester,
Stanley Road, Handforth, Wilmslow, SK9 3LD
United Kingdom

Day Spa

Health Club & Spa at Hallmark Hotel Manchester Airport
Hallmark Hotel Manchester,
Stanley Road, Handforth, Wilmslow, SK9 3LD
United Kingdom

Opening hours

Mon - Wed Closed
Thur - Sun 10:00 am - 6:00 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

Health Club & Spa at Hallmark Hotel Manchester Airport part of Hallmark Hotels   Last minute & off-peak
This venue offers discounts on off-peak appointments and last minute bookings.

With a fantastic array of health club & spa facilities, the Hallmark Health Club & Spa is the perfect venue for a relaxing break set in the leafy gorunds in south Manchester.

With a 20m pool, Swedish Sauna, Steam Room, Poolside Jacuzzi, Relaxation area, 3 different gym areas, coffee lounge & reception with 6 treatment rooms offering all the latest beauty treamtents & products.

The hotel is a boutique style venue with a fantastic brassiere and high standard of bedrooms and public areas. Free car parking on site and free wifi throughout.

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Services

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Comments

Reviews (written by customers after their visit)

3.7

Chain rating

Based on 103 reviews

5 stars 32
4 stars 38
3 stars 18
2 stars 4
1 star 11
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body
  • Body Exfoliation Treatments (1)
  • Steam and Sauna Therapy (3)
  • Face
  • Facials (21)
  • Fitness
  • Aerobics (10)
  • Swimming (3)
  • Hair
  • Hair Conditioning and Scalp Treatments (1)
  • Haircuts and Hairdressing (1)
  • Massage
  • Aromatherapy Massage (2)
  • Deep Tissue Massage (10)
  • Face Massage (1)
  • Hand Massage (1)
  • Swedish Massage (4)
  • Therapeutic Massage (33)
  • Nails
  • Manicure (13)
  • Pedicure (1)
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Verified review Visited September 2016
Posted 2 weeks ago
Everytime i go away for the weekend i like to book into a nice spa with a warm ambience. I felt the treatment room to be cold and having no warmth. No candles or warmth watsoever and with the blinds open during a treatment it takes away from the relaxing feel. If the atmosphere isnt warm and welcoming then before the treatment even begins the overall satisfaction has been dampened. I wouldnt recommend the hallmark manchester airport spa mainly only the reasons above.

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Verified review Visited August 2016
Posted 1 month ago
I went for a One Night Sunday Sanctuary Spa Break and have awarded it 4 stars.

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Verified review Visited July 2016
Posted 2 months ago
Fantastic!

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Verified review Visited July 2016
Posted 2 months ago
Massage was only 20 minutes long. Had booked and paid for a 45 minute massage. The massage itself was poor. Really not worth it. Don't waste your money.

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Posted 2 months ago
I stayed at the hallmark hotel last weekend for my sisters hen party and can honestly say we all had the best experience.
Chantella was such a friendly delight; she arranged an afternoon tea , spa access and a 25 minute treatment package for us all. She was very friendly and gave us all a glass of processco for the occasion.
The therapists Dionne, Nic, Beth and Faye were fantastic ! Thanks Faye for the Back Neck and Shoulder Massage !!! All ladies complemented on each therapist.
Even though there was plenty of us, Chantella and Dom were happy to accommodate us and did a marvelous job!!!
Will defiantly be back again !!!! :)

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Verified review Visited June 2016
Posted 3 months ago
lovely day out, felt like a special day, so relaxing, bar prices for meals can be high depending on what you ordered. This was not included in our voucher but you can get on with it in.

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Verified review Visited May 2016
Posted 4 months ago

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Verified review Visited April 2016
Posted 4 months ago
The staff were very kind and helpful but the inclusive meal (we got the deal from wowcher) was shocking on Friday night when we arrived. We had to wait 40 minutes for our drinks, and my main course - the chicken - was so dry I had to eat half of my partners steak. Because of the appalling meal, this resulted in the staff giving us 2 rounds of free drinks, as well as surpassing the surcharge on the starters and mains. This could be avoided in the future if more staff & better training was provided

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Verified review Visited April 2016
Posted 5 months ago
The massage was amazing!!

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Verified review Visited April 2016
Posted 5 months ago

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Verified review Visited March 2016
Posted 5 months ago
Really lovely stay the hotel and room was great the bed a dream, the spa and treatments was great my husband had the back massage he said he feels like a new man. the staff were really helpful everything was really lovely great stay.

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Verified review Visited March 2016
Posted 5 months ago
We had such a lovely stay hotel lovely staff really helpful and the spa such a lovely treat.

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Verified review Visited March 2016
Posted 6 months ago
ok

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Posted 6 months ago
We came to this spa for a birthday weekend, which in all honesty was disappointing because of this spa.

Upon arrival a girl called Chantella was extremely rude and unhelpful on reception, she tried to charge us more for our treatments and didn't initially take into account the deals that were on that we asked for. She was very unwelcoming, she looked down on us the entire time and we felt more like a problem than guests. To top this arrival experience off, the spa had ran out of towels and robes, which was really inconvenient seen as though there is no access to the relaxation room from the pool, which is where we waited before treatments.

The massage I had was one of the worst I've ever had, the therapist was neglectful. I didn't feel relaxed at all afterwards, all I could concentrate on was what she wasn't doing and the stones kept slipping off my back which was distracting.

My friend had a manicure which was applied messily and too thick, which meant it was tacky after the treatment and ended up being removed. She also commented on how messy the work station had been left with filings all over and tools not properly cleaned. Both treatments were a waste of money in all honesty which is why my other friends didn't bother the next day.

The spa facilities were dated and worn which made it appear very dirty.

The best part about that spa was the sauna, but we spent very little time in there as it was quite well used by lots of men from the gym.

The final point that I feel the spa needs to work on is the swimming lessons, when you go to a spa you expect to be able to relax and unwind which is quite difficult on a Saturday morning when the pool is taken over by children having swimming lessons from noisy instructors.

The most important thing that this spa could work on to get instant improvements is the service from the staff. Having had such a bad experience on reception with Chantella when we arrived and again when we left just set the tone for the entire experience. Had we received a warm welcome and been made to feel comfortable I don't think the other elements would have prompted me to writing this review. Even though the treatments weren't what we expected both beauty therapists were very polite.

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Verified review Visited February 2016
Posted 6 months ago

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Verified review Visited February 2016
Posted 6 months ago
I went for a One Night Luxury Spa Break and have awarded it 4 stars.

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Verified review Visited February 2016
Posted 7 months ago
No robes or towels as they ran out of clean ones. We had booked 2 months in advance. No explanation or apology for no linen.
The relaxtion room is next to the gyn and reception. You had to wait in the relaxation room before treatments so had to walk around in swimwear where members of the public could see. Very embarassing and not spa like. Reception staff rude and unhelpfully.
Spa was dirty chewing gum stuck on water fountain.
Jacuzzi not working no explanation given or apology for this.
Massage was good and 2 girls performing the massages were friendly.
Would not recommend as a spa. More like a gym with pool and sauna.

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Comments

6 months ago
I completely agree, I had very similar experience, except the massage was half hearted

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Verified review Visited February 2016
Posted 7 months ago

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Verified review Visited January 2016
Posted 7 months ago
I was very impressed with the sheer professionalism of the Spa staff. There had been a problem booking my party's treatments but they went out of their way to remedy that. I will definitely come back. Food excellent, rooms lovely and clean - welcoming reception team - wonderful!

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Verified review Visited January 2016
Posted 7 months ago
I would go there again

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