I had booked a treatment first thing on a weekend so the girl doing it rushed in right at 10am. It was a bit weird as I got my nails done in the corner of a cafe area rather than in a more private treatment area. It's been about a week and my nails have stayed more or less intact.
Had a very nice experience here having my first man-facial. Vicky who served me was very welcoming, and kept me well-informed on the process (I had no idea what to expect). She cleansed my face with some beauty bits and steamed it - I have oily skin so she spent a lot of time extracting then put some nice stuff on afterwards - my face feels so different! It's crazy but I can see the difference after a few days. I have seen the light and will be having a facial once a month! Now to convince my man-mates...
This is definitely a more-gym-than-spa place though, and whilst I thought that the overall package was great value for money, the general facilities and building were looking a bit tired. The changing rooms were pretty small, and got fairly crowded around lunchtime. The treatments and therapist were brilliant though, so if you're looking for great treatments rather than a "spa day", I'd definitely recommend.