I had to wait a little for my treatment, but since I was the one coming early it was ok. The girl who took care of me was very nice and we talked a lot (which helps to be distracted from the pain). However, the quality of the waxing was not as good as the last times I came (it wasn't the same girl I had). Indeed, Kelly had more experience and did a better job. Also to take the ingrown hairs out, the girl i had last time did it with tweezers (which hurts...a lot), while kelly did it with a needle which did not hurt at all.