The facilities were nice, relaxing, and clean. The staff was very friendly, but I would have been surprised if Sylvia had any formal training in massage. She didn't massage any of the muscle groups, but felt like she was just spreading oil around my skin. After the treatment I was getting dressed and she came back in to tell me it had only been a half hour instead of the full hour I paid for (she was confused about the time) and would I like to get back on the table for the second half hour. The other reviews on here are great for the other massage therapists, but I wouldn't recommend this one.