It was a standard service, nothing above and beyond. The reception staff were not very professional, they were having a private conversation when I arrived, booked me in and carried on their conversation. They didn't ask me if I wanted a drink, where before I they (a different lady) did.
Gosia made me feel comfortable the whole time, and is both personable and professional. The room itself is pleasant and has relaxing music, which is a personal plus, and I’m very happy with the wax itself! Thank you!