I had a callus on my small toe of my right leg and I was expecting to clean the callus and remove it. Instead she just tried to soften the skin without trying to remove it. I asked her to do it but she said that she is not the right person for this and I should go to a medical pedicurist. I have been to other places in the past and they removed my callus. I wouldnt go again. After a week, the callus has grown back.