Apparently the hot stone machine had just broken down, so I couldn't have the hot stone massage I orginally booked. That was quite disappointing as I had been really looking forward to that. I had a deep tissue massage instead. The therapist Candice was extremely friendly and professional, as she always is. The location at a Belsize Park Fitness studio complex was good as well. So overall, I still had a good experience.
One of the best massages I've had in years! Candice is a true professional, attentive and knows how to revive a tired stiff body. Highly recommend and can't wait to return in the New Year. Thank you, Candice!