Headmasters Streatham Hill Reviews
172 Streatham Hill, London, SW2 4RU
Check availability and book onlineReviews are written by customers after their visit.
165 reviews
Absolutely love my hair! And so happy with my appointment overall (full head balayage, root tint and cut & blow dry) - love Armonda & the way she does my hair.
I had the most fabulous Colour Wow blowdry with N’Koya. She chose the nicest products for my hair and I had a great time. I felt incredibly well turned out for my event in the evening, and my hair was prepped for the wet weather. I’m so pleased - I booked this at the last minute and N’Koya’s skill was worth every penny.
I had an appointment with Jessica and she was absolutely fantastic! From the moment I walked in, she made me feel comfortable and really took the time to listen to what I wanted. She offered great advice on what would suit me best and explained everything she was doing along the way. My hair has never looked better — the cut, colour, and finish were all perfect. I’ll definitely be booking with Jessica again — highly recommend!
I have been going to this salon consistently for a few years but my experience today was extremely disappointing and left me very angry. I booked an appointment through their online system for 10:15am, received a confirmation email and showed up on time. When I get to the store, it is completely empty (other than one other client) with the door locked. I waited outside in the rain until someone opened the door for me and was met with instant standoffishness. I tell them about my appointment and they say on their system I was booked in for 10:00 and since I seemed to be more than ten minutes late they wouldn’t be able to cut and blowdry my hair. I showed them the confirmation email saying I was booked in for 10:15 and they shrugged it off saying it was not their fault as they themselves do not handle the bookings. She halfheartedly told me she could cut my hair and not blowdry them because she had no time before her next client at 11am. I was offered no apologies, just an attitude paired with “I can call the Balham store to see if they have availability.” I would not be as mad if I was shown the least bit of grace or compassion, but the stylist passed it off as my fault and I had to leave without getting what I booked for. Extremely disappointed with the costumer service experience and I will not be returning.
After a bad experience at a different hairdressers where they broke off a load of my hair with too much bleach for too long, I came here for advice and they have been nothing but kind and helpful.
I had a consultation and they were honest about what I need to be doing with my hair now and what to avoid as well as advised of different products to use (no hard sales pitch at all, just show and advice) and how to help my hair grown back.
I have since been back for 2 different appointments and I know my hair re-growth journey is in safe hands with Headmasters Streatham Hill
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