Venue reviews
162 reviews
Absolutely love my hair! And so happy with my appointment overall (full head balayage, root tint and cut & blow dry) - love Armonda & the way she does my hair.
I had an appointment for a blow dry and despite confirming the appointment by text only a couple of hours earlier when I arrived I was told my stylist was sick and someone should have called me. No one called and when I told the staff their response was that it was the contact centre and not their fault. Complete lack of empathy and poor attitude for the fact I had travelled a distance and was told to come back later which I was unable to do. Took my business to another hair dressers across the road.
This was my first actual experience at Headmasters in Streatham Hill branch. Sophie was assigned to do my hair. I had a wash and blow dry and curls and Sophie was excellent in listening and did what I asked for. My hair was shiny and bouncy. Fantastic job, definitely would recommend I usually have issues at other salons as I have fine afro hair. I am pleased to say this was not the case, I left the salon feeling good and very satisfied too
I have already booked my next appointment for a colour there. Sophie is an excellent and experienced professional hairdressers, 👏 definately an asset to the business.
Kyra understood my needs and tended to my curls with care: the result really pleased me. I also felt welcomed by the whole team.
I have been going to this salon consistently for a few years but my experience today was extremely disappointing and left me very angry. I booked an appointment through their online system for 10:15am, received a confirmation email and showed up on time. When I get to the store, it is completely empty (other than one other client) with the door locked. I waited outside in the rain until someone opened the door for me and was met with instant standoffishness. I tell them about my appointment and they say on their system I was booked in for 10:00 and since I seemed to be more than ten minutes late they wouldn’t be able to cut and blowdry my hair. I showed them the confirmation email saying I was booked in for 10:15 and they shrugged it off saying it was not their fault as they themselves do not handle the bookings. She halfheartedly told me she could cut my hair and not blowdry them because she had no time before her next client at 11am. I was offered no apologies, just an attitude paired with “I can call the Balham store to see if they have availability.” I would not be as mad if I was shown the least bit of grace or compassion, but the stylist passed it off as my fault and I had to leave without getting what I booked for. Extremely disappointed with the costumer service experience and I will not be returning.
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Headmasters Streatham Hill
172 Streatham Hill
London
SW2 4RU
Ideally situated mere minutes from Streatham Hill station is Headmasters Streatham Hill. This tasteful, polished hair salon is in a prime, central location with staff who are always on hand to provide a premium service which caters to all your hairdressing needs.
An international salon group with over 50 venues, Headmasters Streatham Hill boasts a team of style and colour experts that, along with their passion for innovation, help keep them ahead of the latest trends. They blend exquisite cutting and devoted service with a catwalk quality finish and this shows in their dedicated customers. Constantly evolving, you can put yourself in the hands of an expert team who are guaranteed to give you beautiful, confidence boosting hair with every visit.
MonMonday
9:00AM–9:00PM
TueTuesday
9:00AM–9:00PM
WedWednesday
9:00AM–9:00PM
ThuThursday
9:00AM–9:00PM
FriFriday
9:00AM–9:00PM
SatSaturday
9:00AM–6:00PM
SunSunday
9:00AM–6:00PM
Products used in this venue
- GHD
- Kérastase
- L'Oréal Professionnel
- Nioxin
- Redken
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