The haircut was very good. But the overall experience was rathe odd and made me really doubt the ways in which the salon advertises the services of the junior stylists. Most of the haircut was done by Frances. Towards the end of the job she asked a senior colleague to finish the cut. In the end two different people cut my hair with no explanation or apology. It took solid 2 hours for a short hair cut and dry. The salon should be honest that junior stylists are not that but simply trainees.