I was running late and called them to let them know. They were really accommodating and moved the appointment 20 minutes. Really well done, my second time here and will keep coming back
I was a bit disappointed with my last visit to Hay nails. I had fresh nails (no previous product on) and the appointment ended up being 1hr 30 mins, when they state it takes up to 45 mins. Took too long for my nails to then start chipping two days later, will not be returning unfortunately.