i did a diy home bleaching from black yes i know.. well as you guessed it was a total mess patchy and damaged Danielle worked her magic treated it toned it and give it a good chop and brought life and a amazing colour achieved yet to go lighter in time she discussed what she was planning to do and made sure everything was right for me . friendly chatty and a few laughs most hairdressers give me bad aniexty but since going here i feel content defo 1000% trust danielle with your hair