Donna is warm, professional, informative, providing advice on the effects of the service during and post massage. The massage itself is fantastic. I feel so relaxed, I fall asleep during each session (I always catch myself snoring!) and have to clear my diary for the rest of the day. The type of facial that I receive varies on the condition of my skin. I have noticed a definite improvement in my skin quality and overall well-being; I'm less stressed. This service is exceptional value for money.