I arrived early for the appointment, the salon was closed! At my appointment time I received an email saying they’d had to cancel my appointment due to sickness. Whilst I understand sickness happens and my booking was made late in the day, surely if there’s sickness the online booking should be updated to not take bookings! Whilst apologies were sent , there was no offer to rebook my appointment. Very unprofessional. No option to give no star rating so one star given .