The most traumatic blow dry I've ever had. An INSANELY rough dry, with the highest temperature against my roots, so hot my ears turned bright red. Followed by VERY roughly brushing my hair which was painful and broke off clumps into the brush. She was then in such a rush she started with no product at all,but then finished with a comical amount of hairspray that ruined the final look. My scalp was burnt multiple times by the wand. It was all so rough and unpleasant it left me quite upset.