The wash was really good, but then the cut wasn't very good. They moved me around to different chairs first of all. Then the hairdresser blow dried my hair almost dry straight away before start cutting and that never works out good, from what i have experienced in the past. But it starts of ok, my hair is parted in the middle and when she has cut half the hair to move over and cut the other side she moves the parting to the side, and when I comment on this she didn't even realise what she had done and thought the parting was still in the middle when it was obvious was on the side. After a few days when I had washed it myself a cople of times, I used a straightener and realised it's not even in the back, the under layer is longer, it's a section of a bout 5cm that is longer that sticks out, and I asked for straight all around with no layers. I didn't think it was worth the discount and won't return to this saloon anymore, or will recommend anyone going here.