Just a truly wonderful experience from start to finish, made to feel really welcome, had a scrumptious hot chocolate, topped with marshmallows and a chocolate wrapped biscuit too, all free, I even received a £5 gift voucher to use for my next visit, because this was my first visit, which i will be using, as my hair is just fantastic, very professional staff, would give 10 stars if I could, Thank you so much x