Hair Culture Reviews

712 High Road, Leytonstone, London, E11 3AJ

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Reviews are written by customers after their visit.

4.7
559 reviews

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Written by our customers, so you know what to expect at each and every venue.
Although i eventually got the outcome in terms of hair colour, i had a pretty bizarre experience. My appointment was booked for 11am & my treatment did not start until midday. So an hour late. Once things got going, my hairdresser was very attentive, friendly and made sure she & i were on the same page. Once the colour was washed out, i had my hair cut (this was done really well), then once dried i realised i had two big blonde bits on my hair (i have dark hairso this was a shock). It was now 3pm & i had a nail appointment elsewhere, so had to leave the salon with wet hair & returned at 4pm for them to rectify this. I sat waiting until 5pm & it was past 6pm by the time i left. I had taken annual leave for an appointment i thought would take 3 hours. The salon recognised their errors & offered me a free cut & blow dry. I was pretty upset by the end of the ordeal to be honest. But do like my hair once they had sorted out their mistakes.
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I can honestly say this is the best haircut I have ever received. Emilie listened to exactly what I wanted and exceeded my expectations. I will definitely be going back!
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I would recommend the salon for colour treatment & attentive staff, starting from the receptionist. It was slower than what I am used to, but the colour came out nice, so in general it was good value for money
Emile is just fantastic. She always knows what suits me best and I am always leaving the place with a haircut I love. She is also very creative if you need some inspiration and new ideas.
Unfortunately, Emile was running about half an hour late for my appointment due to a member of staff being on holiday. However, both her and the salon's receptionist were extremely apologetic and even threw a free thermal scissor treatment into my cut! The cut itself is spot on and exactly what I asked for, I desperately didn't want too much cut off and Emile cut literally just enough off to tidy up my hair- perfect! Friendly staff, great haircut-I'll definitely be back!
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