Overall, a pretty good experience. My hair was cut a little shorter than I'd asked for and the shaping not short enough, even when I tried a second time to explain how long I wanted it. Anyway, hair grows so I'm not too bothered.
This is the second time I've gone to Claire for my haircut and she's been great both times. She is really patient with me, and it's great to know that she'll be patient with me.