Last minute appointment with Donna and she was fab. While I was committed to taking a good chunk off my long hair, she made sure to communicate exactly what she was doing and to make sure I had input throughout my appointment to make sure I was sure and that my cut was what I wanted. Donna is friendly, warm and a great hairdresser. Very happy customer with happy hair!
It was my first experience with JFK. Had an appointment booked; however had to wait 15 mins for my turn, and wasn't informed how much longer to wait either (I had to ask this twice). Other than that I thought Andrew is a rather experienced hairdresser, he is very attentive and listened carefully to my requirements. He gave me useful tips on how to style my hair (with products recommendation too).