Giovanni is amazing! He remembered that he'd done my hair before even though it had been nearly 3 years ago. He really understands hair, face shape, listens to exactly what you want but can also give expert advice on the best way to achieve it and if it will suit you. I was going for a bit of a change but was nervous so really needed someone with experience and confidence as well as understanding. I'm so pleased with the result and would highly recommend Giovanni. Thank you!