Outstanding customer service and treatment. Matilda is a very professional and a very kind hairdresser always. Went to get my hair cut and had the amazing experience leaving salon very happy.
Terrible experience. They were an hour and a half late for my appointment, but I had travelled too far to leave. No apology, and I felt scammed into paying £20 extra for a blow dry because I didn’t have enough time before work – which they also made me late for. When I complained, they first offered me a £20 voucher, then rudely took it back and tried to make me out like a liar. Worst salon I’ve ever been to – I wouldn’t recommend this place to my worst enemy.