I booked at 1pm and arrived on time, but the client before me was late and I didn’t end up getting my treatment until after 2pm. I know it happens and they were very apologetic but they had my contact details and they could have phoned me to tell me to come later. The manicure was ok. For the ‘deluxe’ version however I would have expected a massage, at the very least some moisturiser. the pedicure was very thorough. Again for the deluxe version I expected a longer massage and to be honest, the shop bought foot spa just doesn’t cut it. The actual polish was very good. All in all it was ok but I won’t be going again.