Hair at Twenty One Reviews

21 Lower High Street, Stourbridge, West Midlands, DY8 1TA

Check availability and book online

Reviews are written by customers after their visit.

4.5
26 reviews

Filter Reviews

Filter by rating

Rating
Filter by rating

Verified reviews

Written by our customers, so you know what to expect at each and every venue.
I had never been here before as I'm originally from Halesowen so not ofe with salons here . But just being able to book a day and time online was better. Unfortunately my hair had been over coloured so I knew I was going to lose a bit of hair , so I was prepared, it's a lot shorter at the back than I wanted , but hopefully having so much cut off will get my hair back stronger. My next trip here will be to have foils . This hairdressers is in a good spot . And I hope the place picks up fast
Was kind & chatty. Made you feel very comfortable
Gilly cancelled my appointment 3 minutes before the appointment time after I had actually arrived at the salon stating she had car trouble. While I appreciate this very well may have been the case she had my number, email and messenger details but apparently wasn't able to contact me?! As I has booked a days annual leave and already paid £4.50 for parking to say I was annoyed and upset was an understatement. Needless to say I won't be returning and wouldn't recommend this salon.
Show venue reply...
Gilly was very chatty and friendly from time of entering, highlights were done better than where I had gone previously, but I wasn't shown colour chart, she just put my hair against existing colour, so no consultation. She didn't cut my hair well at all, just trimmed even though I asked for a good inch off all over, no layers were cut in, even though quite clearly see, it did have layers
Hilly is a lovely women who knows her job well. She’s makes you feel very comfortable and very easy to talk to would highly recommend