Staff were lovely -- I hadn't realised it was in the Polish part of town but I told the staff I was learning Polish and they asked if I wanted to talk in Polish (which I very much did!) and they spoke very clearly and told me what they were doing at each stage. They made some suggestions when getting the hair cut, which was helpful. Will definitely return
I'm so pleased with my cut - it's exactly how I wanted it, and I had a lovely experience as well. She took time washing my hair and gave me a amaaaazing head massage as she was doing it. I also had a complimentary drunk which came with biscuits - if that's not a winner then I don't know what is.
I would just say to check the address before going because I nearly went to the wrong Radford road!