That's my second visit and i really wanted to say something good... The first time i left the salon with mixed feelings and i decided to give them a second chance. I am with frizzy, 3 a/3 b curly, bra strap length hair. I went for a cut and i wanted from the hairdresser to cut as little hair as possible (understandable). I have left the salon with shoulder length hair with super short, fuzzy upper layer. I find it difficult even to tie up my hair... I am sure that they are doing a great job on a straight hair, but they cannot handle a curly one. Curly ladies beware!