Had a lovely experience with my boyfriend who had the luxury men's manicure. Our therapists were lovely and chatty and offered us wine. I had to remove my previous gel polish which took longer than expected, but they still did the manicure properly and I had shellac colour which was professionally applied. My only gripe is that they didn't have a palette from which to choose the colours, but she helped me to pick out colours that were close to what I was looking for. Will be back!