Staff are kind and caring, i was offered a complementary redo after i was left unhappy with my balayage. I was happy with the result after this but unfortunately after a few washes it has faded once more. The cut is a bit uneven but that might be because i did not inform the stylist that I had curly hair. Overall I think the salon is good, slightly small space but that can’t be helped, good location, I just had an unfortunate experience