Gusto Hairdressing - Oxford Street Reviews

110 Wigmore Street, Marylebone, London, W1U 3RW

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Reviews are written by customers after their visit.

4.6
4267 reviews

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Written by our customers, so you know what to expect at each and every venue.
Extremely unpleasant experience! Will never come here again! Had initially booked with Joseph but was passed onto Aurelio instead. She was rude; insisted that my hair is EXTRA LONG & to pay extra £11. I said as per treatwell description, my hair isn’t extra long as it wasn’t longer than my shoulder blade/ to the waist. But she persisted it’s not and even said treatwell info is wrong. I refused to stay & wanted a refund for my prepayment. Joseph corrected Aurelio & passed me to Leo to do my hair.
I hated everything about your place thank you for extra hostility and very bad staff memeber
Always a great haircut !
Rude and unprofessional. I walked away. During the consultation Joseph denied to cut my hair as per my request. Also when I arrived they came to me saying that the price I paid was wrong and that my hair was to be considered extra-long (even though the T&C say that long hair is below shoulder and extra long hair is at the hip level). They then added that to blow dry it would be £55 total and that the offer of “treatment, cut and blow dry” that I previously paid for didn’t include the blow dry
Joseph did a great job with the haircut and it was exactly what I wanted