It was my first time going to Gusto and I couldn’t be happier with the experience! My hairdresser was absolutely amazing — she really knows what she’s doing and made me feel so comfortable throughout. I’m so happy with the outcome; she listened to what I wanted and delivered even better than I expected. Definitely not disappointed — I’ll be coming back for sure!
I had one of the worst experiences ever at Gusto Hairdressing Salon. I booked a hair colouring and styling service online, only to be informed after arriving at the salon that there would be extra charges. These additional costs were never mentioned during the booking process, and the staff insisted I pay more based on the specific service I chose.
When I requested to cancel or reschedule, they refused, saying I could only choose another service of equal value instead of a refund or time change
Styled by Rosa•Ladies' Hair Conditioning and Scalp Treatments
Obvious that the team had never seen the haircut I requested. The woman who cut my hair was lovely, but I knew that she didn't know how to cut the style I wanted (despite it being displayed on their website). I'd suggest that they don't display/advertise hairstyles that they are not able to do.