Raluca was wonderful! She knew me better than I knew myself. I asked for a warm toner and she showed me the guide and I ended up choosing a cool toner. She blow dried my hair gorgeously and gave my the kind of hairdressing talk that I love - parental advice and a bit of fun. Will definitely see her again as she was very easy to talk to and direct.
I feel like my request wasn’t adhered to, and I left the salon with much lighter hair than I had asked for. The stylist recommended full double backed highlights instead of balayage. Subsequently, my hair began to snap due to the excessive bleaching. While that isn’t the salon’s fault, I feel that there could have been ways to prevent this. A “cheap” balayage and haircut ended up costing me £225 later down the line to fix - and I now have super short hair. Buy cheap buy twice as they say!
Raluca is exceptionally professional and has a wonderful personality. Her service is consistently excellent, and I’m always pleased with the experience. Highly recommended!