Gusto Hairdressing - Covent Garden Reviews

224 Shaftesbury Avenue, Covent Garden, London, WC2H 8EB

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Reviews are written by customers after their visit.

4.6
9154 reviews

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Written by our customers, so you know what to expect at each and every venue.
I visited Gusto last Saturday afternoon. I found this spot on treatwell and read many many reviews before I made my decision to book my haircut with Ofelia. I need to mention that I chose my stylist but then opened the app again and it said I'm booked with someone else so I had to change it - so keep an eye on it when you're booking :) I'm pretty fussy with my hair - I hate getting bad haircut so I'm always pretty nervous before the visit. Ofelia was great though. Listened to what I needed and done a really good job. I wanted a shoulder length haircut which I know can be tricky but now after washing my hair at home it looks perfect and I didn't have to use a flat iron. It's a success. :) The visit was quick, nice wash and head massage. Luxurious treatment though is only a 3minute hair mask so don't expect too much from it. ;) I was offered a drink and there were magazines available to kill the time. Its a small and busy place but not madly (it was Saturday afternoon). I can definitely recommend it - great value for this price.
This was really disappointing experience. I didn’t ask for a fringe but I got given one! When I went back to complain (the person working there agreed it wasn’t the best haircut but said there wasn’t anything they could do. They said they would get their manager to give a call back, this never happened. When I called up the next day, the staff were so unhelpful and rude. They said there wasn’t anything they could do – they couldn’t offer a correction because it was too short to do anything with and they refused to give me a refund. Not one person ever apologized. A really upsetting experience and I do not recommend ever coming here.
Eda is very professional and she gave me an amazing haircut. Thx
Great haircut and blow dry as usual.
Really well cut! Will definitely be going back!