Cancelled my appointment less than 1hr before I was due there with no time for me to find another hairdresser then left it with me to get a refund as I’d already paid via treatwell. Had a great experience at the other gusto salon but unlikely to return after this.
Actual haircut was really nice, somehow got persuaded to add a blow dry for extra £7 which was fine. However when I went to pay, they charged me the total instead of the extra, as I had already paid by PayPal through the app. I ended up paying £33+7+26! They said I would get a refund but it's a bit annoying they got this mixed up...