Always have such a great time at Gusto! Ofelia was awesome in helping me choose a new colour that gave me a brand new look whilst also matching my skin tone and she takes great care in making sure you look great. I’m absolutely in love with my hair and can’t praise her enough for both the excellent advice and the flawless execution! 😄
I would not recommend Gusto at all. The stylist did not listen to what I had asked, so I left with an uneven haircut and the most horrendous layers I’ve ever had cut in my life. I asked a few times for the issues to be rectified before I left- but they were only made worse, so in an attempt to salvage what hair I had left, I said I was happy with the cut and left. I was so disappointed and embarrassed by my hair that I went to another salon a matter of hours later to get it rectified.
Loved my brazilian blowdry and haircut experience with Denise.She is lovely and very skilled.
She also gave me some tips to strengthen and grow my hair. I am going back next month for a hair color.
Not a great experience at all, Went in for colour and highlights and was told that I actually wanted a balayage which I reluctantly agreed. The manager was very impatient when I asked about prices and made me feel an idiot when I asked her to clarify as it was a little confusing. She wizzed through numbers on a calculator standing over my head and was rude stating that I had only paid £72 on the system, I had actually been charge £117 on Treatwell (which I showed her on my banking app) and made me pay £75 extra, Making the total for the entire treatment £192 which is even more then what their balayage and hair cut was advertise for online. I’m not completely happy with the results and certainly don’t think the experience was worth the amount, the hair stylist that did the work was actually very sweet and made sure to check up on me, but unfortunately the entire experience was ruined by the bad atmosphere left behind by that poor interaction. I won’t be coming back.