I had a fabulous experience. I went for my patch test which Mario did and we spoke about what my goal was for color, he was very helpful. The following day, Jamila was my hairdresser, she was great, easy to talk with, and very skilled. I booked a half head of highlights but ended up changing to a balayge. I was afraid to try colour again after a bad experience at another salon and WOW. I am just so in love with my hair now! I will definitely be returning.