Gusto Hairdressing - Covent Garden Reviews

224 Shaftesbury Avenue, Covent Garden, London, WC2H 8EB

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Reviews are written by customers after their visit.

4.6
9035 reviews

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Written by our customers, so you know what to expect at each and every venue.
Excellent haircut, very professional staff, great location.
Mario is he best
Everything perfect as always.
I was seen by Maria, who seemed to completely ignore everything I said. The ends of my hair are quite light, while my roots are quite dark and I explained that I wanted to lighten the top half to blend the colours slightly. I ended up with tacky stripes on my head, similar to those highlight box kits you used to be able to get in the early '00s. She abandoned me twice throughout the dying as well. Once for a personal break when they were initially put in, which I found fair enough, and secondly to see another customer after half the foils were removed and for quite a long time, perhaps leading to my startlingly contrasting and overbleached highlights. The ends of my hair were quite damaged and I specifically said 'I'm aware I'll have to lose length, but I just want healthier hair' she barely trimmed the longest layer in the back and then tried to go on the blow dry. I almost had to fight with her, showing her that I couldn't even brush through my front layers. She kept saying 'well you have dry hair and here are the reasons why you have damage' to which I consistently had to reply 'Yes, I know. That's why I'm asking you to cut it off'. The visit was soo frustrating. The receptionists were really lovely, chatty and hospitable, and the other hairdressers seemed to have happy clients. Perhaps just be careful who you book with.
Great blow dry fabulous value for money will definitely be returning!