Gusto Hairdressing - Covent Garden Reviews
224 Shaftesbury Avenue, Covent Garden, London, WC2H 8EB
Check availability and book onlineReviews are written by customers after their visit.
8960 reviews
I was pleased with my experience at Gusto and was well looked after by my hairdresser. The one disappointing thing was being charged an extra £4 for hair just below the shoulder which hasn’t been mentioned on Treatwell. Will return though
Ladies' Haircuts
Verified review
Just went for a trim but the stylist was really lovely and friendly.
Styled by Marie•Ladies' Haircuts
Verified review
Friendly hairdresser, she really listened to what i wanted and gave good advice. Highly recommended - thank you!
Styled by Marie•Ladies' Haircuts
Verified review
I was happy with my first experience at gusto and so I returned for a second visit. Unfortunately, my experience was terrible. My hairdresser was distracted by other clients she had booked for the same time slot. She refused to give me a cut I asked for. I was not offered a drink or a snack when others were offered on arrival. My hairdresser also stated that treatwell is a terrible service because they have misstated the length of hair on their website and that I would have to pay an additional charge to get my haircut. She the proceeded to wash my hair by tugging and pulling and giving me a headache. I have never had such a painful shampoo experience at a salon. The cut did not take much time but in between snips she was checking on other clients and talking to the staff. Then she blow dried my hair by again pulling my hair and causing me headache to worsen. At this stage I told her that she was causing me pain. She apologised but continued in her distracted fashion. Then I went to pay the extra amount and the front desk staff gave me the wrong change and continued to convince me that it was right. Overall it was an awful experience. It was a Friday night and I was looking forward to efficient and friendly service I had received on my first visit. I did not get it. Additionally, the floor was unclean. The sink seemed unclean. There was hair on the mirror area and the stylists stations looked like they need a good scrub. I would not recommend a haircut with Maria.
Styled by Marie•Ladies' Haircuts
Verified review
Contact
Discover
b8a423f6-a33c-42d7-95b3-867197da8dd9