Gusto Hairdressing - Covent Garden Reviews

224 Shaftesbury Avenue, Covent Garden, London, WC2H 8EB

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Reviews are written by customers after their visit.

4.6
8962 reviews

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Written by our customers, so you know what to expect at each and every venue.
Genuinely pleased with my first visit here, surely won’t be the last. The receptionist accommodated my early arrival and offered me coffee and nibbles. Mario offered a great haircut and plenty of good advice. Thank you!
Friendly service and took time to listen. Felt a little persuaded into going for something different rather than exactly what I wanted
This is not my first time at Gusto but I can't say that it's been a great experience this time. My appointment was moved with no prior warning - i only found out when i showed up, which is less than ideal. I agreed to have the appointment moved but from the staff's brief puzzlement when i arrived this time it seemed that they were not expecting me this time either, and the hairdresser who cut my hair was simultaneously looking after another customer, too. I do not blame her and it did not take long, but this should not be happening. I also wasn't offered a refreshment (which usually i am, and so were other customers), which of course wouldn't be a huge deal if it didn't add to the general feeling that i was a somewhat unexpected inconvenience to their schedule.
Second time visit Ofelia and it was just as amazing. I’ve never had such good highlights! So nice to have finally found a great hairdresser. Had my first bouncy blow dry as well and have fallen in love with my full hair!
Love the end result - colour and cut both really great. Staff could have been more friendly - not impressed with the overall service given the premium price.