Gusto Hairdressing - Covent Garden Reviews
224 Shaftesbury Avenue, Covent Garden, London, WC2H 8EB
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9123 reviews
I booked Gusto because it was one of the top recommended in central London. After my experience, I fail to see why and I will absolutely not be going back. Firstly I was quite taken aback when I heard a male member of staff speak unprofessionally and inappropriately to the female receptionist infront of customers. He then turned out to be my stylist because someone else failed to turn up on time. He cut my hair too short for what I had asked, which was not evident at first because of the way he had blow dried it, and with uneven lengths. After listening to him interact with other staff I asked if he was the manager, to which the reply was he had only been there for a week. The overall ambience at the salon was very chaotic, staff members clearly not all working in harmony with eachother, and quite frankly it was not a particularly enjoyable experience.
Ladies' Haircuts
Verified review
Good experience. Hairdresser listened to what I wanted.
Ladies' Haircuts
Verified review
I had a lovely visit to have my haircut with Ofelia. She was very supportive of my choice to cut my hair much shorter and gave me very valuable advice on what exactly would suit my hair type. She then gave me a brilliant cut which I love! 11/10 for Ofelia - thank you!
Ladies' Haircuts
Verified review
The salon was surprisingly busy for lunch time but all staff were lovely and didn’t rush through appointments. The Parisian girl who took care of me is AMAZING! Very happy with how much healthier and volumised it was after. Very polite and friendly service. Will be back!
Ladies' Haircuts
Verified review
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