I booked with a specific stylist because I like the way she cuts my hair. When I arrived at my appointment, she was busy so they just gave me somebody else. They didn’t tell me and that didn’t check if I was ok with this. I left the salon really unhappy with my cut, which is disappointing.
I was squeezing my appointment into my lunch hour, and I was happy to get a good wash/cut/dry in 45 mins! I was grateful for the skill and speed of my hairdresser, Eda, and I’d definitely recommend.