Despite a mix up with my appointment, the salon was nice and the staff were friendly. I was pleased with my gel polish however next time I would rather get a manicure also for a nicer finish.
The staff were lovely, but the blow dry was terrible. Seemed like my hairdresser had possibly not done a blow dry before, and didn't listen to what I wanted/how my hair currently is... really wouldn't recommend. Had booked for a special occasion but really wish I'd done it myself!
This is the worst salon I've been to - ever! The staff are so rude and unpleasant! I booked an appointment for yesterday and when I arrived after re-scheduling my daughters pick up with another mum - I was told the person doing it wasn't there! That was it - no apology no nothing! I did not have a missed call on my mobile that's certain and I have double checked!! I re-arranged for 6.30pm today but when I got there after a dreadful journey stuck in traffic - they told me that they couldn't do a full-tint of colour - as a model(I asked another member of staff what time they were closing and she said early today -7.30pm!) I expressed my surprise as it is impossible to do any sort of tint in what was now 45 mins -as they spent ages looking for my card!!! It was pretty obvious they up just wanted to finish early and so fobbed me off! Despite being there the day before I had made it quite clear I needed to cover the roots - again no apology, no nothing - just the most unprofessional customer services I have ever come across. I have been as a model here before and the attitude to those who are brave enough to give their hair to complete beginners is truly shocking!!! Believe you me you can find many more lovely salons all over london who can give you an excellent model cut/colour, even if you do gave to pay a bit more - it's certainly worth it!!! I will never set foot on this saloon again!