I was taken on time.
The hairdresser was friendly. She listened to what I wanted and offered some advice. However, my haircut wasn't exactly what I had shown her and she didn't fully dried my hair.
Overall, the haircut is fine (been to 3 different hairdressers lately and never ever seem to get what I want so maybe it's me?) and it's good value if you go on Tuesday when they offer an extra 20% off.