I was welcomed at reception, the receptionist knew/ remembered my name, apologised the Parveen still had a client, I was seen within 5 minutes of appointment time, Parveen had waxed my back 6 months ago, so we had plenty to talk about, great service, friendly, polite and professional.
Michaela is very experienced, pleasant and welcoming.
Always ask if massage pressure is ok also asks if we like any particular area to be massaged.
Keep up the good work
Sally is an excellent receptionist always listens to you .
Keep up the excellent work.