When I arrived there appeared to be a mix up on the day. I thought I had booked for Saturday but I had been expected on Friday. Therefore the (only) therapist was occupied elsewhere in a back room. Anyway after only a short wait my treatment began. There was only a small choice of polishes and I got the impression that the therapist was not very experienced in manicures. They overall result wasn't great. The eyebrow treat ment was ok. The therapist did give me a lovely hand massage.