Walked in after booking online, no hello, no polite conversation, sat myself down and picked a nail colour, until a lady muttered something and pointed me to a seat. Only had a file and polish which was fine but the place smells of fumes, was not relaxing or enjoyable.
If I hadn't booked and paid online I would have left after 5 mins.
To add to the lack of customer service, the lady shouted something in another language to one of the boys opposite and he jumped up as I was at the door to leave and then and only then asked for my name and treatwell booking - after the treatment. Terrible, wont be returning and DO NOT recommend.