I have had my nails done by both personnel and never had any problems. They do as you ask and make a great job of it.
I think they should remind you to get your card stamped when they have finished. That’s a few times I’ve been and my card is still not stamped.
Booked for a refill and showed a design I liked and the girl did exactly as the picture with only seing it once .
Highly recommend great attention very friendly and very professional.
Love my results